Strategies and Solutions for Common Pain Points
Strategies and Solutions for Common Pain Points
Providing effective strategies to easily tackle various challenges
Customer information is scattered, lacking unified management and maintenance, leading to low service efficiency.
Sales leads and opportunities are difficult to track, easily resulting in missed potential customers.
Delayed responses to customer issues affect customer satisfaction and loyalty.
Insufficient data support for formulating sales strategies and customer service plans.
Refined Lead Management
Achieve efficient management and conversion of leads through multi-channel integration, data cleansing, and behavioral profiling.
Refined Lead Management
Multi-channel lead integration: Centralized management of lead information from different channels. Lead cleansing and merging: Remove duplicates and invalid data to improve lead effectiveness. Behavioral profiling: Create detailed behavioral analysis for potential customers based on lead data.
Lifecycle segmentation: Clearly define each stage of lead generation to conversion. Marketing and sales collaboration: Ensure smooth communication between marketing and sales teams.
Closed-loop marketing: Achieve a complete process from lead acquisition to sales completion. ROI analysis: Quantify the effectiveness and return on investment of marketing activities.
Automated allocation and recovery: Automatically allocate and recover leads based on rules to optimize resource utilization. Promote lead conversion: Improve conversion efficiency through dynamic management of the lead pool.
360° Customer Management
Comprehensively aggregate customer information to achieve intelligent classification and personalized services, optimizing customer experience.
360° Customer Management
Automatic completion of business information: Ensure the completeness and accuracy of customer data. Comprehensive aggregation of information: Integrate various relevant information about customers to provide a complete customer view.
Customer classification: Perform intelligent classification and segmentation of customers based on data analysis. Implementation of differentiated services: Provide personalized services based on different customer levels.
Management of customer shared pool: Achieve a mechanism for sharing and redistributing customers. Retention rules setting: Ensure reasonable distribution of customers among sales teams.
Precise Opportunity Management
Precise Opportunity Management
Standardize the sales process, quickly locate key stakeholders, and accurately grasp opportunities through the sales funnel and battle map.
Define standard sales actions: Clarify key steps and activities in the sales process.Sales process standardization: Ensure the sales team follows a consistent sales process.
Stakeholder relationship view: Build a comprehensive network view of stakeholders.Key decision-maker identification: Quickly identify and contact key decision-makers.
Sales funnel analysis: Track the conversion rates of opportunities at different stages.Opportunity battle map: Provide strategic sales paths for the sales team.
CPQ Flexible Pricing Management
Support complex product definitions and differentiated pricing, enabling flexible promotions and product attribute pricing.
CPQ Flexible Pricing Management
Support complex product definitions and differentiated pricing, enabling flexible promotions and product attribute pricing.
BOM-level product definition: Support multi-level structure definitions for complex products.Differentiated price lists: Set different pricing strategies based on customers, channels, and regions.
Flexible pricing rules: Utilize rule engines to support various promotional activities.Product attribute pricing: Price and configure based on product attributes.
Transaction Closed-loop Management
Support B2B full-scenario ordering and integrated business and finance, ensuring seamless connection and data consistency between order and financial management.
Transaction Closed-loop Management
Support B2B full-scenario ordering and integrated business and finance, ensuring seamless connection and data consistency between order and financial management.
Multi-end ordering support: Various ordering methods such as APP, WeChat, Web, etc.Unified ordering portal: Integrate ordering entrances from different channels.
Order and financial management: Achieve closed-loop management of orders, payments, accounts receivable, etc.Seamless ERP integration: Closely integrate with ERP systems to ensure data consistency.