Member

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I. Function Overview

The member page is the main interface for user management and enjoying membership services. Through this page, users can view their membership status, purchase membership services, and enjoy member privileges.
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II. Function Entry

Users can click on the 【My】 tab at the top of the page and select 【Membership Center】 from the dropdown menu to access the membership-related page.

III. Function Details

  1. Membership Center:

    • Users can view their membership status in the membership center, including current membership level, membership expiration date, and other information.
    • The membership center may also display member privileges and exclusive offers, allowing users to better understand and utilize membership services.
  2. Purchase Membership:

    • If users are not yet members or their membership is about to expire, they can click the purchase membership button on the membership page to make a purchase.
    • The purchasing process typically includes selecting a membership package, filling in payment information, and completing the payment.
    • Once the purchase is successful, the user's membership status will be updated immediately, and they can enjoy the corresponding member privileges.

IV. Notes

  • Before purchasing a membership, please ensure that you fully understand the content and pricing of the membership packages to avoid unnecessary misunderstandings.
  • Please pay attention to the membership expiration date and renew in a timely manner to maintain membership status and continue enjoying member privileges.
  • If you encounter any issues during the purchase or usage process, please contact platform customer service for assistance promptly.

V. Frequently Asked Questions and Answers

  1. Q: How can I check my membership status?

    • A: Enter the 【Membership Center】, and you can view your membership status, including membership level and expiration date, at the top of the page or in the personal information area.
  2. Q: How do I renew my membership after it expires?

    • A: You can find the option to purchase membership in the 【Membership Center】, select the membership package that suits you, and complete the payment to renew.
  3. Q: What privileges can I enjoy after purchasing a membership?

    • A: After purchasing a membership, you can enjoy a range of member privileges, such as free access to member-only courses, priority participation in offline events, exclusive customer service, etc. Please carefully review the membership package description before purchasing for specific privilege details.
  4. Q: What should I do if I encounter problems while purchasing a membership?

    • A: If you encounter issues during the membership purchase process, such as payment failure or page lag, please contact platform customer service for assistance promptly. Customer service representatives will resolve your issues as soon as possible.